FAQ's

Welcome to YNG Empire! Find answers to common questions below. If you need further help, feel free to contact our support team.

1. What is YNG Empire?

YNG Empire is a fashion brand offering trendy and affordable clothing for kids aged [insert age range if applicable]. We are committed to high quality, comfort, and style for every child.

2. How can I place an order?

Simply browse our website, select the product(s) you like, choose your size, and click “Add to Cart.” Once you're ready, go to your cart and proceed to checkout.

3. What payment methods do you accept?

We accept the following payment methods:

Cash on Delivery (COD)
Credit/Debit Cards
Bank Transfers
Easypaisa / JazzCash (if applicable)

4. Do you deliver nationwide?

Yes, we deliver all over Pakistan. Delivery times typically range from 3 to 7 working days, depending on your location.

5. What are the shipping charges?

Shipping is free on orders above PKR 5,000. A standard shipping fee of PKR 200 applies to orders below that amount.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via Whatsapp & Email. You can use this number to track your package on our courier partner’s website.

7. What is your return/exchange policy?

We offer returns or exchanges within [7 or 14] days of delivery, provided the item is unused, in original condition, and with tags attached. Sale items and undergarments are non-returnable.